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***Christmas and New Years Support Closure
Our office closes at 3pm On Monday 23rd December and reopens on Monday 6th Jan at 9am. Wishing you a Merry Christmas and a prosperous new year from the ...
Mon, 23 Dec, 2024 at 11:24 AM
How to submit a Gekkoshot support ticket
Please click here to submit a support ticket
Wed, 15 Mar, 2023 at 1:45 PM
When will I receive a reply?
We want to let you know that we take every support request seriously, and our team strives to respond to all tickets as soon as possible during our normal w...
Wed, 15 Mar, 2023 at 1:30 PM
Why use this support desk and not email a staff member direct?
There are several reasons why using a support help desk with tickets is better than emailing staff members directly: Organization:  When you submit a r...
Wed, 15 Mar, 2023 at 1:31 PM
Is there a cost for support?
It's an excellent question, and the answer varies depending on the situation.  For new clients who have just launched a website with Gekkoshot, we offe...
Fri, 30 Jun, 2023 at 10:39 AM