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**CLOSED** Christmas and New Years Support Closure
Our offices are closed from Thursday 21st Dec and re-open on Wed 3rd January 2024. During this time there will be limited support and only urgent suppor...
Wed, 20 Dec, 2023 at 12:54 PM
How to submit a Gekkoshot support ticket
Please click here to submit a support ticket
Wed, 15 Mar, 2023 at 1:45 PM
When will I receive a reply?
We want to let you know that we take every support request seriously, and our team strives to respond to all tickets as soon as possible during our normal w...
Wed, 15 Mar, 2023 at 1:30 PM
Why use this support desk and not email a staff member direct?
There are several reasons why using a support help desk with tickets is better than emailing staff members directly: Organization:  When you submit a r...
Wed, 15 Mar, 2023 at 1:31 PM
Is there a cost for support?
It's an excellent question, and the answer varies depending on the situation.  For new clients who have just launched a website with Gekkoshot, we offe...
Fri, 30 Jun, 2023 at 10:39 AM